Question 1

How does tracking a package work?

Accepted Answer

After making your purchase, you will receive an email receipt and confirmation of your order. You can log-in to your account at any time to track your order. You will also receive an email when your order has shipped. That shipping receipt will also contain the tracking number with a link to track your order.

Question 2

How to Modify/Cancel Your Order?

Accepted Answer

If you change your mind within 24 hours of placing an order, and you wish to modify or cancel the order, please email: orders@icancelthat.com

Question 3

Can I order from outside the USA?

Accepted Answer

At this moment, we only ship within the US. We look forward to spreading our positive message internationally soon.

Question 4

What forms of payment do you accept online?

Accepted Answer

I Cancel That accepts American Express, Visa, MasterCard, Discover, and PayPal.

Question 5

What if I do not receive my order?

Accepted Answer

If after tracking your order you are still unable to determine where your order is, please contact us at orders@icancelthat.com.

Question 6

Where can I find sizing information?

Accepted Answer

You can find the sizing information in the product info section.

Question 7

Where can I find fabric and materials information?

Accepted Answer

Fabric and materials information can be found with the product descriptions on the individual product pages. If you need more detailed information on a specific item, please contact us at product@icancelthat.com

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FAQs